Registration And Deposits
Cancellations And Insurance
We will refund all deposits made, less the non-refundable initial deposit; in Canadian funds, for cancellations received in writing, 14 full weeks prior to the commencement date of your trip, or November 1st, whichever comes first. If you are unable to make your holiday after the cancellation date, the package you purchased is non-refundable, but you may transfer it to another person. If a guest’s heli-skiing holiday is interrupted by injury or for any other reason, and they are unable to continue their heli-skiing holiday, no part of their holiday, deposits, or payments are refundable or creditable. In summary, there are no refunds or credits offered by the company, for any reason after the final deposit date. For this reason, third-party trip cancellation and interruption insurance are highly recommended.
Please note: the nature of our business requires us to make significant commitments to highly trained personnel and very expensive equipment well in advance of your holiday. We do this to ensure you have the best possible experience. As such, we cannot refund in full or any unused portion of a trip to customers who find they must cancel after the final deposit date.
Guaranteed Vertical Refunds (Classic and Private Groups)
Refunds are given only for mechanical delays or inclement weather, and will not be given for any unused part of a package due to physical and skiing abilities. Note the minimum vertical assigned to a single run will be 500 vertical metres, even if the pick up is less. Refunds are $100 per 1,000 vertical metres (vm) not skied based on the following guarantees:
|# of Days||Guaranteed Vertical Metres||Guaranteed Vertical Feet|
|If you cancel in advance for any reason or do not ski a portion of your holiday — starting late, coming in early, taking a day off, or arriving late or departing early — the seat is forfeited, and GCH can use at its own discretion without any compensation to you. The only exception to this is if you have paid for a Private Group, Private Heli, or Private Lodge Package. The helicopter refuels mid-day. This is your opportunity to go back to the Lodge. Please advise your guide in advance if you wish to ski a partial day. If a guest chooses to take a day off or is not present at 8:30 am for briefings on the first day, or 9 am on subsequent days, there are no guarantees, and a low probability, that a guest will be able to join their group later that day.|