Heather Mountain Lodge (HML) understands the necessity of guests connectivity in this day and age. We have invested significantly to maintain communications for our guests and operations.
However, all of this does not change the fact that HML is located totally “off the grid”, perfect for heli-skiing but limiting for current ultra high speed streaming. HML relies on technology like Satellite and has distant cellular access that simply is not keeping up with the demand for streaming data for entertainment purposes.
So please note that HML has open Wifi free of charge that is quite capable of communication functions like emailing and website surfing. If guests decide to stream on this network it may initially function for a few but will eventually crawl to a stop for all. To assist guests that would like to stream we have invested in an antenna that boosts access to a cell tower so you can use your own mobile networks both for phone calls and streaming if your plan supports it. The cell tower supports Canadian providers Bell, Telus and Rogers, which all have roaming agreements with American and International network providers. These networks are still subject to slow downs due to weather and general data loading, which are unrelated to HML’s system, but in general are reliable.
Our only telephone option is a cellular system.This system accesses Bell,Telus, and Rogers, all of which have American and International counterparts. Some cellular providers may not have connectivity.
We hope your holiday is a great one, and that the quality of data streaming simply emphasizes the fact that HML’s location was chosen for its quality of heli-skiing first and foremost. The fact that we can communicate with the rest of the world is either a modern miracle or curse, depending on your perspective.
Maaike & Greg Porter